HLT32912 Certificate III In Health Administration


Care Training delivers this course in partnership with Capital Careers (RTO ID: 2194).

This qualification will provide you with the practical skills and knowledge to assist health staff in the provision of administrative support within a health care setting. You will learn about team work and effective communication, infection control processes and procedures and, basic medical terminology.

You will also learn about business technology, retrieval of information, use of advanced medical terminology, workplace information organisation and producing coded clinical data.
These functions can be carried out in a range of settings, including hospitals, community health centres, private practice, etc. The Health Administration qualifications are designed for people who wish to provide administrative functions in health services.

The course requires the student to complete a total of 15 units, consisting 5 core units and 10 elective units.


Unit Code Unit Name
BSBFLM303C Contribute to effective workplace relationships
BSBMED301B Interpret and apply medical terminology appropriately
HLTHIR301C Communicate and work effectively in Health
HLTIN301C Comply with infection control policies and procedures
HLTWHS200A Participate in WHS Processes
HLTHIR403C Work effectively with culturally diverse clients and co-workers
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
BSBMED302B Prepare and process medical accounts
BSBMED303B Maintain patient records
BSBMED401B Manage patient record keeping system
BSBRKG301B Control records
BSBRKG303B Retrieve information from records
BSBWOR301B Organise Personal Work Priorities and Development
HLTAD301B Assist with practice administration
HLTCC301B Produce coded clinical data

Recognition of Prior Learning (RPL)
RPL and CT is a process to acknowledge your previous achievements of competencies or learning outcomes that may count towards your qualification. RPL provides credit for relevant skills, knowledge and experience gained through working and learning, as well as formal and informal training. Credit transfer is a process that provides credit for a unit of competency previously achieved.

Applications for RPL should be received by the Course Coordinator prior to course commencement, and no later than the first week of the commencement of your course.

Delivery Methods

Study At your own pace:  You’ll have the flexibility to study at your own pace.
Commencement:               Start anytime
Course Duration:               12 months from the date of enrolment

There are no such formal requirements for this course. You must have a good understanding of the English language as course material is only available in English.
Mature age (at least 18 years of age).
Background in health is an advantage.

Unique Student Identifier (USI)

As of 1 January 2015 all students enrolled into a nationally recognized VET course will need to register for a Unique Student Identifier (USI). The USI will make it easier for students to find and collate their VET achievements. Creating a USI is free.
To create your USI, please follow the link below: www.usi.gov.au

Job Opportunities once you complete this course include;

  • Admissions clerk
  •  Medical Receptionist
  •  Hospital administration officer
  •  Administrative worker
  •  Ward clerk

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